Onswitch Ltd

Customer Journey - Improving face-to-face customer experience From the first moment of arriving in the building or the yard, clients are experienci...

Developing Cattitude In collaboration with International Cat Care and working with Martha Cannon from The Oxford Cat Clinic, Onswitch are running f...

5 Steps Telephone Training Other companies can teach customer care skills, but nobody else does it on-board a bus, in your town, or even at your pr...

7 Steps Consult Skills People skills have not historically been high on the list of attributes taught by our veterinary training, and we know it ma...

Managing Difficult Situations This new one-day course aims to share tips and techniques to help you deal with those difficult situations that can b...