Found 204 Practice Management courses

If you are in a position of supporting and teaching students and/or new staff in veterinary practice, or are considering moving into a teaching positi

A leadership role can be a challenging and frustrating place to be, and sometimes you will feel as though you are trying to do six jobs at once, an...

On the 25th May 2018 the new Data Protection Regulations (GDPR) come into effect, replacing the Data Protection Act. This module provides an overvi...

Tutored by Jo Kangurs Keystone HR Employing staff can be a daunting step and with the constant changes in employment legislation and employee right...

People who prescribe veterinary medicines or who handle them (or bodily fluids that may contain them or their active metabolites) may not be aware ...

Learning Objectives To be aware of the potential sources of xylitol that may be available to dogs To be aware of the clinical signs that can occur ...

An essential part of business is the ability to write reports. This module looks at how to structure a report from the executive summary through to...

Employees are often required to learn new skills. You don’t have to be a professional trainer to deliver a lesson. This module will look at the dif...

This module looks at the sources of time-based problems. Many things can make demands on your time and as those demands build so too will the press...

It is important to understand the potential effects that change can have on your team and organisation. This module will explore the five main forc...

Different organisations have different cultures, a system of shared values and beliefs that establish an organisational way of life. It’s important...

This module looks at the four types of leader: directive, consultative, delegative and participative and the characteristics of each. We will explo...

The Colourful Consultation© programme helps veterinary surgeons to proactively pursue the four essential outcomes of veterinary practice CLINICAL R...

This component covers the following modules: Moving towards a bond-centred approach The Client Journey Part 1: Before the last appointment The Clie...

This module explores using the telephone in the workplace and how to answer and make calls professionally. You won’t always have the knowledge or i...

Bundles of modules are available at a 20% discount from list price. The Teamwork bundle includes: Dealing with Conflict Effective Delegation Effect...

Once a decision has been made, the next step is to take action and implement it. This module explores several approaches to help you ensure the imp...

Spelling and punctuation are vital to the success of your writing. Misspelt words and incorrect punctuation can give a negative impression of your ...

Bundles of modules are available at a 20% discount from list price. The Social and corporate responsibilities bundle includes: Anti-Money Launderin...

Slips and Trips are a major cause of injury at work, so this course is designed to help you avoid the risk of slips or trips in your workplace. We ...