Wow Your Clients

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About the course

This online lecture for vet nurses explains how to ‘Wow’ your clients and ensure high standards of client care. It discusses topics such as branding, marketing and setting standards in veterinary practice and gives practical tips on how to improve client care.

Learning Outcomes

  • An understanding of key concepts of client care
  • The ability and confidence to work to improve client care in practice

Author

Annaliese Morgan DipAVN (Surgical) RVN MBVNA

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