This one hour webinar is aimed at veterinary nurses, receptionists, vets and practice managers who regularly have direct contact with bereaved pet owners.
Please note that this webinar counts towards CPD (Continual Professional Development), and costs £20 for an hour.
The webinar will cover
- explanation of the five stages of grief and how humans grieve.
- pet loss case study
- emotional overload signs
- helpful things to say and do when supporting a grieving client
- unhelpful things not to say or do
- how to get it right and help retain your clients
The webinar will run from 6.30 to 7.30pm on:
- 21st March 2018
- 20th June 2018
- 26th September 2018