The colourful consultancy by Brian Faulkner

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About the course

The Colourful Consultation© programme helps veterinary surgeons to proactively pursue the four essential outcomes of veterinary practice

CLINICAL RESOLUTION

Clinical Resolution refers to the prevention and resolution of disease

CLIENT SATISFACTION

Client Satisfaction is the emotion that occurs when the client feels that what they have been “told and sold” during the consultation is the right thing for a fair price

FINANCIAL RESOLUTION

Financial Resolution occurs when a veterinary consultation has been billed up and the client has settled their account

COLLEAGUE SATISFACTION

Colleague Satisfaction refers to need to conduct consultations in a way that does not impact upon the well-being of the vet or the morale of the wider practice team

Colleague Satisfaction refers to need to conduct consultations in a way that does not impact upon the well-being of the vet or the morale of the wider practice team COLLEAGUE SATISFACTION

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