Approaching New Customers

Provided by

Enquire about this course

About the course

This module explores the interaction between the organisation and its customers. We will look at the importance of knowing your product, building a rapport and understanding the customer’s needs. You must gather information, present solutions, handle objections and gain commitment to make the sale.


Start date Location / delivery
No fixed date Online Book now

Related article

Adam Bernstein explains why CPD is so important and explores the various ways vets and vet nurses can maintain and develop their knowledge and skills.