Communicating To A New Generation Of Clients

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About the course

Web technology has always been there to help us communicate with clients but not always do we use it to its full capacity. Our new generation of clients relies on web technology to communicate with others as a way of life. In this session you will learn how to properly communicate vital information to our new generation of clients. By using your website, text messages, email, social media, and pet portals you can change the way you communicate with your clients and become an effective communicator.

Speaker

Eric Garcia

Support and Resource

Recorded at the NAVC Conference 2013.

This module contains a video recording of the lecture and a range of self-assessment questions leading to a printable certificate.

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