CertAVP Veterinary Management & Leadership Module

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About the course


The aim of the module is to provide a broad, yet critical, introduction to the principles of management and leadership as they apply to veterinary services, systems and organisations. The module is intended to equip candidates with the relevant strategic and operational management and leadership skills needed to contribute to the effective running of the organisations in which they work. Candidates will explore how insights from a variety of academic disciplines can be applied to their particular spheres of practice in order to develop their knowledge, understanding and capability.


On successful completion of the module, candidates will be able to:

  • Explain key theories and principles relevant to the effective management of organisations and judge the value of these from different veterinary perspectives
  • Review strategies, models and tools for the management of veterinary organisations and apply them constructively to practical and theoretical professional situations
  • Evaluate the function and performance of veterinary organisations and systems, including their financial, organisational, and quality management processes
  • Discuss the nature of leadership and organisational change, and how these contribute not only to the development of veterinary organisations and cultures but ultimately to animal health and welfare objectives
  • Identify and evaluate sources and types of information needed to support decision-making for veterinary management and leadership.

Demonstrate personal skills and abilities, particularly:

  • Self-direction and originality in tackling and solving problems
  • Effective decision-making in complex and unpredictable situations
  • Independent learning and continuing professional development
  • Effective team-working and communication.


The scope and level of study which candidates will need to undertake in order to achieve the intended Learning Outcomes will depend on their existing familiarity with the topic, their individual learning needs, and the approach taken by module providers. The following broadly-conceived themes are however intended to define the conceptual scope of the module. The bullet points further illustrate these themes but are not intended to be prescriptive.

Veterinary organisational management

  • Organisational frameworks and models
  • Strategic management, planning and policy-making in organisations and businesses
  • Veterinary health systems, services and economics.

Veterinary leadership and change management

  • Leadership – definitions and concepts
  • The role of leadership in organisational development and implementation of strategies and policies
  • Organisational change – models, significance and management.

Managing and developing the veterinary workforce

  • Recruitment and selection of staff
  • Education, training and mentoring
  • Performance management and motivation
  • Professional appraisal and career development.

Planning, using and managing resources for veterinary services

  • Financial planning, management and accounting
  • Procurement, logistics and equipment management
  • Human resource management (HR)
  • Protecting the health and safety of staff and members of the public, including protection from exposure to hazard substances.

Communicating, promoting and marketing veterinary services

  • Marketing veterinary services
  • Promoting veterinary services, policies and programmes
  • Internal and external communication.

Veterinary knowledge and information management

  • Knowledge management
  • Record keeping
  • Information systems.

Maintaining and improving veterinary organisations, services and systems

  • Theories of systems improvement such as systems-thinking, total quality management and
  • clinical systems improvement
  • Corporate and clinical governance
  • Practice and professional standards.

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