Tools for Supporting Bereaved Clients

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About the course

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This one hour webinar is aimed at veterinary nurses, receptionists, vets and practice managers who regularly have direct contact with bereaved pet owners.

The webinar will cover

  • explanation of the five stages of grief and how humans grieve.
  • pet loss case study
  • emotional overload signs
  • helpful things to say and do when supporting a grieving client
  • unhelpful things not to say or do
  • how to get it right and help retain your clients


Webinars are running on the following days and times

  • 15 March 2017: 6.30pm – 7.30pm
  • 22 June 2017: 6.30-7.30pm
  • 20 September 2017: 6.30-7.30pm

The cost of each webinar session per person is £25.00

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