Tools for Supporting Bereaved Clients

Provided by

Enquire about this course

About the course

p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 14.0px Helvetica} p.p2 {margin: 0.0px 0.0px 0.0px 0.0px; font: 14.0px Helvetica; min-height: 17.0px}

This one hour webinar is aimed at veterinary nurses, receptionists, vets and practice managers who regularly have direct contact with bereaved pet owners.

The webinar will cover

  • explanation of the five stages of grief and how humans grieve.
  • pet loss case study
  • emotional overload signs
  • helpful things to say and do when supporting a grieving client
  • unhelpful things not to say or do
  • how to get it right and help retain your clients

 

Webinars are running on the following days and times

  • 15 March 2017: 6.30pm – 7.30pm
  • 22 June 2017: 6.30-7.30pm
  • 20 September 2017: 6.30-7.30pm

The cost of each webinar session per person is £25.00

Enquire

Start date Location / delivery
20 Sep 2017 Online Book now

Related article

To celebrate the launch of our improved CPD site, one course seeker will win £1,000 of John Lewis vouchers, while 20 runners-up will each win £25 of John Lewis vouchers. For yo…