First & Last impressions

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About the course

Do you ever try to view your reception area through the eyes of a client? Are you making the most of your retail space? Are the marketing messages in your waiting room loud and clear? The reception area is the public face of your practice and it is where your client will form their first and last impressions and yet too often the day to day management and layout is left to untrained or overworked reception staff or nurses.

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